1. Who we are
Ruysdaelhof 11, 2251 JJ Voorschoten, the Netherlands
Chamber of Commerce (KvK) number 89053338 · VAT ID NL004690417B41
E-mail: info@examenzaal.nl
2. What Examenzaal is
Examenzaal offers practice exams that follow the structure of the real exam. Independent practice material. Not affiliated with or endorsed by CBR, SVH, SDEN or SSVV. The questions are not official exam questions. Passing a practice exam is no guarantee that you pass the real exam.
We write and check our questions carefully (see how we make our questions, in Dutch). Still, a question may contain a mistake, or a rule may change. Report a mistake with “Report a mistake” under the question in your result, or to info@examenzaal.nl; we then correct the question as soon as possible.
3. What you can do without paying and what full access gives
You can take a practice exam without an account and without paying. Your result (your score, whether you passed and what you got right and wrong per question, with the explanations) you view after handing in, with the result of that exam or with full access.
Full access applies per exam (for example Klein Vaarbewijs 1) and costs €19.95 once, including 21% VAT. It gives you 12 months of access to your results, the explanation per question, your score per topic and all practice exams of that exam. It is not a subscription: after 12 months access ends by itself, without renewal or a new payment.
The result of this exam is bought after handing in, for one handed-in practice exam. It costs €11.95 once, including 21% VAT (for Klein Vaarbewijs 1; the price per exam is shown on the result page). For 12 months it shows you, for that one practice exam, your score, whether you passed, whether each answer was right or wrong, the correct answer, the explanation with its source and your score per topic. If you have bought a result, full access to the same exam then costs €4.95 (never more than the full price minus what you paid for results of that exam) and the result of another practice exam of that exam €2.95, with no other discount on top.
4. Ordering and paying
You order by entering your e-mail address and paying through our payment provider Stripe (for example with iDEAL, Bancontact or a credit card). The contract is concluded as soon as the payment succeeds. You get access straight away and a confirmation by e-mail. The price you see before paying is the price you pay.
5. Withdrawal
Full access starts straight after paying. At checkout you confirm that, and that you thereby give up your right of withdrawal. How that works, and when you do get your money back, is on the page Withdrawal and refunds.
6. Use
- Full access is personal. Do not share your login link with others.
- The questions, explanations and images are ours. You may use them to practise yourself, but not copy, sell or publish them in any other way.
- Do not try to disrupt the website or read it automatically on a large scale.
7. Liability
We do our best to keep the website working well and the content correct. We are not liable for damage because you fail an exam or because the website is temporarily unavailable. If we are liable after all, that is limited to the amount you paid us. This does not apply in case of intent or gross negligence.
8. Complaints
If you have a complaint, e-mail info@examenzaal.nl. We respond within 14 days. If we cannot solve it together, you can turn to the competent court.
9. Changes and applicable law
We may change these terms; a purchase is governed by the terms as they were at the time of ordering. These terms are governed by Dutch law.